Five-star is an adjective that means the highest quality possible. The highest and best-rated hotels are five stars graded. The luxury reputation of a hotel is what primarily makes it five-star. Paid inspectors visit the hotel and follow a long list of considerations that will determine the rating of the hotel. This means that not any organization reviewing hotels is capable of actually according hotels five-star rankings.
With the advent of social media and the internet, the ranking of hotels has been biased due to the rankings being based on user reviews. Most people scour the internet researching for five-star hotels in a specific destination. Using optimized reviews, the web feeds them with biased information from past guests of the given hotel. Personal issues can arise when visitors are staying in the hotel leading to experiencing the hotel in a bad way; a negative review is inevitable thereafter. The hotel can pull marketing stunts that do not depict the real hotel features and services that are pivotal in hotel grading. These can greatly jeopardize the legitimacy of the five-star ratings given to only top notch qualified hotels.
For some time leading hotels in the world, Canadian Automobile Association and Forbes have been producing reliable hotel rankings. What considerations are there to make for a five-star hotel?
Guests expect seamless services in a five-star hotel. Just like justice delayed is justice denied, the pricing on the hotels demands quality service. The workers are not expected to take time in delivering their services. Focusing on their services makes the customers more comfortable.
The customer service team is supposed to be very courteous when addressing the guests- most preferred way is using their surname with the appropriate tag and avoid slang language. They should also be the go-to persons whenever guests need any information. Guests do not necessarily contact the reception for information on whichever department. Proper conduct is also important. Guests do not expect the hotel staff to pocket or chitchat. Mostly it is important for guests to be escorted to their rooms unless they decline.
The hotel’s amenities should be top notch, right from the presentation of a welcome gift to the rooms. A fully staffed clubhouse should be at the guests’ disposal. The rooms should be thoroughly furnished and clean-nothing broken or malfunctioning. In case of a breakdown in any of the amenities, the hotel is bound to move in quickly to ensure comfort to the guests. The guest’s bedrooms should have the right size or number of beds with stuffed pillows and high-quality linen. Internet and cable television connections are all mandatory.
In case of additional amenities, the hotel should readily provide them. Very few hotels are kid-friendly. A five-star hotel ensures everybody’s comfort. A family with toddlers may require:
- regular cleaning
- early meals
- extra linen
- sleeping cots
The privacy of staying guests should be utterly considered. Information as to who stays in which room is not to be leaked to anyone. Most people staying in five-star hotels are from the crème of the society. Such information leaks can highly jeopardize their security. Video or sound recording is prohibited in the guests’ private rooms. Areas with CCTV coverage should be well labeled.
5-star hotels Jakarta offer this packages and many more. The premier hotels have dedicated and professional staff and in close proximity to the airport. Other public amenities like shopping malls and transport are easily available. The city’s view is always amazing from the hotels. It is a place to find relaxation and luxury.
Five-star hotels provide the ultimate hotel experience. The different packages all come at reasonable prices whose value is visible in the quality services. The hotels are set and ready to hold any type of function at any time from corporate, social to family events.