Any company that has a supply chain knows how important it is that it remains uninterrupted. Interruptions mean that the quality could be comprised, or that consumer needs are not being met. As soon as there is an issue of quality, production may need to be halted, which can lead to a major revenue loss. This can be avoided though, and the solution is simple. All that is needed is quality management software or QMS software. It has the ability to control conformance, pinpoint quality control issues, and protect the brand.
Brand Protection
Every company that produces a service or product has worked to create a carefully crafted brand. A loyal customer base does not occur overnight. It happens after a service or product is first produced, marketed well, and has proven itself in the marketplace. If you think about popular tool brands such as Black and Decker or John Deere, they did not become popular overnight, or have a static brand. It took years of them proving to their client base that their products were durable, and worth the investment. As soon as the quality of a product or service is compromised, and sent out via the supply chain, your carefully-built brand can be threatened. People do not expect to purchase faulty products, which is why quality control and management is crucial. QMS software can protect your brand by making sure that no faulty products or services make it outside of the factory or company.
Pinpointing Quality Control Issues
There are a set of checks to ensure the quality of products and services, but sometimes there are quality control issues. It is inevitable that at some point down the line, there will be an error made whether it is human or mechanical, and the quality of a product or service may be called into question. QMS software can be used to ensure that any products that have been produced and don’t pass the quality check, or that fail to meet industry standards, never make it to the open market. The supply chain should always be kept clear of subpar products, and software can help with this process. Each time a quality control check is performed by an employee, the report can be logged digitally, and as soon as an error is found, production of that product can be halted. Or, if the product has been mass-produced, the already produced products can be checked to ensure quality before they are shipped to suppliers.
Avoid Nonconformance
Conformance requirements are extremely important when it comes to meeting the demands of customers. If a John Deere tractor or power tool does not meet the specifications listed for the product then customers are not going to be very happy. Most people research the product or service they plan to purchase to make sure that it meets all of the specifications they need. Nonconformance can ruin the customer experience, and find products being returned, or customers lost. QMS software can assist with this by controlling nonconformances.
If software is used for quality management, then no subpar product or service should ever make it into the supply chain, which in turn will protect your brand.