According to a Gallup survey, more than 10% of U.S. workers, which equates to millions of people, say they are “totally dissatisfied” with their boss. Many reported verbal abuse was a contributing factor. So what can you do if you have a verbally abusive boss? Here are 8 strategies to handle it.
1. Stand Up for Yourself
We’re often told to be polite in the workplace. If there is conflict, we should just take it on the chin. This is a very antiquated way of thinking. You don’t have to take verbal abuse in the workplace. You can still be professional and calm, but you can stand up for yourself.
2. Create Documentation
One of the best ways to handle verbal abuse from your boss is to keep a record. Write down any inappropriate conversation, and anyone else who may have witnessed it. This way, if you need to seek mediation in the future, you have documentation of the verbal abuse.
3. Reach Out to Other Co-Workers
Most likely you are not the only one experiencing verbal abuse from your boss. If you feel comfortable, reach out to trusted co-workers about their experience. This might help you create a case against your boss in the future.
4. Schedule a Meeting with Your Boss
It’s important to do your due diligence and set up a time with your boss to discuss their behavior toward you. A formal sit down will not only demonstrate that you tried to solve the issue, but may help your situation. If your boss is not self-aware, maybe they will correct their behavior. If not, you can continue to escalate the problem.
5. Involve HR
The next step is to get HR involved. Make sure to bring any documentation with you. Stick to the facts when you meet with HR and try to keep emotions out of the equation. HR will most likely serve as a mediator or investigate the situation.
6. Practice Self-Care
Verbal abuse in the workplace can take a serious mental toll. You may experience stress, anxiety, or depression. Make sure that you engage in activities you enjoy that are relaxing. If you are struggling, seek out a professional to help you cope with your work environment.
7. Take Legal Action
If no action has been taken by your company to remedy the abuse, you may want to consider legal action. First, you must file a complaint with the Equal Employment Opportunity Commission. They will investigate your case and may issue a right-to-sue letter if a hostile work environment was created. Once you get this letter, you can look for an attorney and file a lawsuit. You may have a limited time to do so.
8. Find Another Job
According to the Labor Bureau, more than 38 million workers quit their jobs in 2021, causing a labor shortage that’s giving workers more leverage than ever. If you truly are working in a toxic environment and nothing has changed, it may be time to consider finding a new job. While this may not be financially possible for everyone, your well-being matters.
Choosing What’s Right for You
People don’t leave companies, they often leave bosses. A SHRM study found that bad bosses cost companies $223 billion in turnover between 2014 and 2019. If you have a verbally abusive boss, you don’t have to grin and bear it. With these strategies, you can improve your work situation and reduce the negative effects of a toxic work environment.