When you think about how quickly the internet has taken over, and how not so long ago, the tools that you use today did not exist back then in any organization, it only makes sense why some employees can’t seem to keep up with all of the changes that have come about due to developments in computer science and other fields. However, when you consider the future and how it will only continue to be technology based, you can’t afford to have staff members that refuse to embrace the new advances in terms of software and equipment. For the employees who want to become better with new tools, video conferencing is one of the easiest ways to get up to speed.
Easy to Embrace
While you might have to force people to adapt to change, you may have some staff members who just aren’t comfortable with the idea. Still, for skilled employees who happen to be outdated, how do you bring them up to speed if they’ve never used a computer? Though these individuals may be key assets within your organization, they can slow down your operation just because they can’t (and won’t) embrace technology. You need to make it simple for them to adapt to such new solutions.
As a piece by PC World discusses, baby boomers and older members of the workforce actually embrace technology as much as their younger peers. However, the key to getting them on board early and turning them into assets instead of liabilities is to implement training and processes so you can bring them up to speed gradually. One of the reasons video conferencing is so vital in organizations is because it not only represents the very advanced processes your older workforce should be embracing, but it is also something so easy to use that you can start seeing immediate dividends and payoffs.
Easy to Use Systems
The reason low hanging fruit is such a great place to start, and therefore why you want to use web video conferencing by Blue Jeans, is because they can get started without much thought. For those who did not grow up with these types of solutions, it is hard because there are components, processes, pieces, and entire sets of terminology that older generations just don’t understand. If you are able to use video conferencing, however, then it is literally as simple as clicking on a few buttons. Within seconds, you can log in and get going. Typing, sharing, and using the rest of the features are important as well, but those can be taught slowly. One-click meetings are literally the best way to get non-tech members onboard. Send them the link and they are good to go. If you want to be able to have them jump on board and start to embrace change, you make it as easy as possible. That’s exactly what video conferencing is: an easy and uncomplicated process.
Net Result is Productivity and Confidence
If you think about any sort of role, people need to have experience and practice in something in order to actually get better. It may take time to practice new items and ideas, but the end result is always confidence so long as adequate training occurs. When you think about the significant benefits of having your employees actually become confident and stay engaged, you can see the positive impact as reported by Sweet Tooth Rewards and their posts on productivity and customer satisfaction. In short, you can see that employees who are able to contribute what they can are not only more productive, but they are also more motivated, work harder, and can increase revenue in addition to customer loyalty.
More than anything, you should be paying attention to the costs associated with employee turnover, and how you can not only improve the efficiency of your most experienced employees, but also how you can retain them. It’s hard enough to have an experienced and knowledgeable employee retire. That is a significant asset walking out the door. However, the last thing in the world you would want is to lose a senior employee who would otherwise be a tremendous asset to the company simply because they feel they cannot contribute due to technology or being overwhelmed by the sudden speed of things. The only thing that could be worse is if you had the power to bring them up to speed and failed to do so.
The world may be changing at a faster pace all of the time, but you owe it to yourself and your organization to be able to bring every employee up to speed. After all, even if you aren’t going to get your older employees and less tech savvy workers to be experts in the area of technology, if they are able to embrace it in even the slightest fashion, then you can still get a more well-rounded workforce and can still have everybody contributing at every level.